Email Flows
Automation Guide
Email marketing generates $36 for every $1 spent. But most of that comes from automated flows, not one-off campaigns. Here are the essential flows every Shopify store should have running.
1. Welcome Series
The first emails a new subscriber receives. This sets the tone for your entire relationship.
- Email 1 (Immediate): Welcome + discount code if promised
- Email 2 (Day 2): Brand story and what makes you different
- Email 3 (Day 4): Best sellers and social proof
- Email 4 (Day 7): Discount reminder if they have not purchased
Your welcome series is the highest-converting flow. Subscribers are most engaged right after signing up. Do not waste this window.
2. Abandoned Cart Flow
Someone added products but did not check out. This is money left on the table.
- Email 1 (1 hour): Friendly reminder with cart contents
- Email 2 (24 hours): Address objections, add social proof
- Email 3 (48 hours): Small incentive (free shipping or discount)
3. Browse Abandonment
They looked at products but did not add to cart. Lighter touch than cart abandonment.
- Email 1 (4 hours): "Still thinking about this?" with product image
- Email 2 (24 hours): Related products and reviews
4. Post-Purchase Flow
Turn one-time buyers into repeat customers.
- Email 1 (Immediate): Order confirmation with excitement
- Email 2 (Shipping): Tracking info + what to expect
- Email 3 (Day 7): How to use/care for the product
- Email 4 (Day 14): Ask for a review
- Email 5 (Day 30): Cross-sell related products
5. Win-Back Flow
Re-engage customers who have not purchased in a while.
- Email 1 (60 days): "We miss you" with new arrivals
- Email 2 (75 days): Exclusive offer for returning customers
- Email 3 (90 days): Last chance discount or final reminder
6. VIP and Loyalty Flow
Reward your best customers to keep them coming back.
- Early access to new products
- Exclusive discounts not available to others
- Birthday or anniversary emails
- Thank you notes for milestone purchases
Best Practices
- Segment your list: Different messages for different groups
- A/B test subject lines: Small changes can mean big opens
- Mobile-first design: Most emails are read on phones
- Keep it short: One clear CTA per email
- Use real product images: Show what they are buying
- Time it right: Test send times for your audience
Tools for Shopify
- Klaviyo: The gold standard for Shopify email marketing
- Shopify Email: Free and built-in, good for basics
- Omnisend: Email and SMS in one platform
- Mailchimp: Familiar interface, Shopify integration
The Bottom Line
Set up these six flows and you will have a revenue engine running 24/7. Start with welcome and abandoned cart (the highest impact), then add the rest. Every flow you add compounds your results.
Drive email traffic to a store that converts. Clyro helps you build beautiful, high-converting Shopify pages with AI-powered text commands.
Clyro Team
E-commerce & AI Insights